James Kara Murat asked:


Dells had a track record of pleased customers and excellent customer services until recently. The ever increasing series of customer complaints indicate that the brand name is suffering major set backs in terms of its market repute as a leading company in the computer and printer market. Dell clients and customers who had once appreciated the quick response level are somewhat now provoked by the customer service reps who fail to attend their issues and leave them in the open to deal their problems on their own.

Contrary to this is the fact that Dell has a significantly large list of repeat customers who find Dell printer and computer purchases ideally durable, performance efficient and affordable. Hence it is true that where Dell has been given negative reviews by many, the compliments the company gets out do the complaints.

One of the reviews at www.reviews-cdn.dell says “I use a printer once every few days but I require superior results. The Dell 1710N does not disappoint. It produces clear print quality. It produces fast copies. For the first time I created two side copies by simply checking the box in the print options window. The printer did the rest. Very quiet operation. It’s almost a great printer…”

Dell being a giant in the computer industry has been facing certain lags from its tech support departments. Dell executives acknowledge the fact that Dell customer complaints were being caused due to the slow response level coming from their customer support personnel located in various countries. For this reason dell shifted back most of its customer services to US. They retrained their employees and took measures to resolve pending customer complaints.

“Dell they are awesome people there. They are very helpful Customer Service. I bought a Desktop the 2400 One. And I love it. And I had a problem with it so I called Dell and I told my problem to a Person there at Dell. They tried to get it resolved over the phone then they said let me just send out these 3 Cd’s to get your System back and Running like u just got it since I did that with the Cd’s I love my Dell 2400 Desktop. 2 Months later I bought another Dell 2400 and now I am getting ready to buy a Handheld/PDA from Dell. There Shipping is Awesome.” Says a review at epinions

Most customers are found to be giving negative reviews about the Dell customer service that has been outsourced to India. The Indian customer service department has been reported for bad communication, slow response and most significantly the long hold they put the customer on during a phone conversation.

One of the reviews at epinion complains “I have had very good experiences with Dell (online ordering). I have purchased two desktops, an Inspiring 700m, three digital cameras and much more. Delivery has always been very fast; prices good and I have always received exactly what I ordered. Dell offers good products at good prices, just stay away from customer service. Those people are based in India or somewhere and can barely speak English. God help you if you have to call them for some reason.”

Medialink asked:

It is the world’s smallest and first true pocket-ultrasound system. Slightly larger than a personal digital assistant, and weighing only 1.6 pounds, the ACUSON P10 fits into a lab coat pocket and because of its size, can be used by physicians in places like the Intensive Care Unit, ambulances and MEDEVAC (medical evacuation) helicopters. Instead of having to rush the patient to the technology, doctors say the P10 system brings the technology to the patient. This can save critical minutes, especially when a patient is in cardiac distress and/or with trauma patients, who may have multiple injuries.

Referred to as the “visual stethoscope,” the P10 allows doctors to obtain images of the heart and other critical areas in matter of seconds.

The P10 has recently been cleared for marketing by the FDA and is now available for purchase by medical professionals. For more info log onto: www.pocketultrasound.com

Produced for Siemens

Jim Johnson asked:


With all the various models offered by cell phone service providers, it can be confusing when deciding which cell phone to buy. And of course, cell phone technology continues to improve rapidly, bringing even more features to the newest cell phones on the market. But here are a few guidelines regarding what you can expect to get when you buy a cell phone.

First of all, remember that the cell phone is not the most important part of this communication equation, the network is. So choose your cell phone service provider first, based on the quality of performance and customer service as well as other usability factors.

Once you have your cell phone provider in mind, it’s a good idea to visit their store to physically inspect the phones that they have available. This is important because you can’t tell very much about how usable a cell phone is simply by a picture. Usually, it’s necessary to actually hold them and see how easy they are to use in order to determine how well a particular phone will meet your needs.

Generally speaking, you’ll find that most cell phones are broken down into three categories, basic phones, advanced phones, and smart phones.

The basic phone these days is capable of both making voice calls and text messages. This kind of phone is probably the best choice for most consumers, as they are the most inexpensive phones that you can buy and are relatively easy to use. They may not have some of the fancy capabilities that you’ll find in the more advanced phones, such as photos, video, and Bluetooth capability for wireless headsets, but for basic cell phone usage they are hard to beat.

The more advanced phones these days offer extras like being able to shoot photos and videos and send them to others over the cell phone network, or store them on built-in memory cards. They may also include music players and options for storing music files. And another very popular feature on more advanced cellular phones is Bluetooth capability allowing for use of a wireless headset. Of course all these extra features come at a price, usually up to two to three times the cost of a basic cell phone.

The most advanced cell phones on the market these days are called smart phones and are kind of a combination between an advanced cell phone and a PDA, or personal digital assistant. The main advantage to these kind of cell phones is that they eliminate having to have two pieces of electronic equipment to carry with you at all times by combining them both into one unit. Of course, these models can not only perform all the functions of an advanced phone, but they can also allow you to schedule appointments, keep track of addresses, and even access e-mail. These are by far the most expensive cell phones though, commonly costing several hundred dollars.

As you can see, there is a wide variety of cell phone models to choose from. But before you buy, be sure that you know exactly what features will be most important to you in daily usage, and then buy the cell phone that best meets those needs.

Christophe Catesson asked:


About Acer

Acer Inc. can be referred to be amongst the most ancient electronics companies as far as computer industry is concerned. It was founded by Stan Shih in the year 1976. Originally, it was named ‘Multitech’ then. ‘Acer’ was the name acquired later. The present scenario is such that it’s a leader in the corporate world of Taiwan and as such, is the 3rd largest manufacturer of computers, followed by HP, Dell.

Products

Acer is known for giving what you robust protducts, at a cheap price, with no compromise on the quality front. The product range of Acer is inclusive of notebooks, desktops, PDA, portable tablet personal computers, display monitors, software and hardware solutions. Acer laptops and display monitors have always been on the top of different review sites and listings.

Laptops

Acer laptops have a number of variants depending upon market trend as well as technology. Series presented by Acer include Tablet PC Series, TravelMate series, Extensa series, Ferrari series, and Aspire series. The ‘Acer Aspire’ series is the most renowned and broadly used all through the world. All novel Gemstone variants have been highly stylish. Moreover, they come with ‘High Definition Dolby Digital Sound System’. These series begin with 4520. The newest model on the hands is Acer Aspire 8920 model. Let’s have a look at the currently available Acer laptops.

The Aspire and Extensa are essentially the “entry level” lines. While they are not equipped with the fastest processors or biggest hardrives, the Aspire deliver a very acceptable overall speed if you are an “average user” meaning that you are not an avid gamer or heavy database user. For that matter if most of use is web surfing, email, word processor, spreadsheet… type of activity, chances are that you would barely notice a difference with faster and more expensive laptops. One thing though, make sure you have at least 2GB of RAMs to ensure good speed; it is a mystery to me that companies still sell laptops with less than 2 GB when using Microsoft Vista, the cost saving is not worth the potential speed loss.

The TravelMate series has been designed especially for business travelers and professionals. These series would give you an extended reliability, along with light-weight notebooks with the highest securities. The TravelMate series begins with the models between 2480 and 8210. Let certain models be looked into.

The Ferrari can be considered to be one of the major hits in the laptop arena. Acer has partnered with Ferrari to deliver high-end products with exciting features and a great look. These laptops have a sporty style. Models available include Ferrari 1000, 4000, and 5000. The cost range is reported to vary between $1800 and $4000.

Conclusion

In short, Acer delivers good to great quality and its pricing strategy is very aggressive on the Aspire, Extensa and TravelMate lines. The Ferrari line is more targeted to high end users on one hand but also and maybe mostly for user who like fashionable laptops (similar in that sense to the MacBook Air users). Acer is rapidly expanding in the laptops market and will most likely prove to be formidable leader in the years to come.